Privacy Policy

1. Information We Collect

• Personal Information: Name, email address, phone number, profile details, and account information.
• Payment Information: Payments are securely processed through third-party payment providers. We do not store your complete payment card details.
• Location Information: With your permission, we access your location to help you discover nearby gyms, trainers, and fitness services.
• Usage Information: Device type, operating system, IP address, app version, analytics, crash reports, and interactions with the application.

2. How We Use Your Information

• Create and manage your account.
• Connect users with gyms and trainers.
• Process memberships, bookings, and payments.
• Provide customer support.
• Improve our application and services.
• Send important service notifications.
• Prevent fraud and unauthorized access.
• Comply with legal obligations.

3. Data Sharing

We never sell your personal information.

• Gyms & Trainers: We share only the information necessary to complete your booking.
• Service Providers: Payment gateways, hosting, analytics providers, and customer support services.
• Legal Requirements: If required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Although we strive to use commercially acceptable methods to protect your data, no method of electronic transmission or storage is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, maintain your account, process payments, comply with legal obligations, resolve disputes, and enforce our agreements.

If you request deletion of your account, we will delete or anonymize your personal information within 30 days, unless we are legally required to retain certain information for a longer period.

6. Your Rights

You have the right to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request deletion of your account.
• Withdraw consent where applicable.
• Request a copy of your personal data.

You may request deletion through our Data Deletion page.

7. Children's Privacy

FitHub is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page together with the revised "Last Updated" date.